Our Product
what we do
1- Customer service chatbots
These bots can handle many basic customer service tasks, like answering frequently asked questions, checking order status, updating contact information, and more. The bots are available 24/7, so customers always get quick answers without waiting.
This improves customer satisfaction. The bots reduce the number of calls to real service agents, saving money on labor costs. They also provide consistent, accurate responses.
2- Internal training chatbots
These bots give employees the training information they need when they need it. The bots track what training each worker has completed. Using this data, the bots can provide personalized training to each employee based on what they still need to learn.
Employees can access the training bots anytime to keep their skills sharp. This on-demand training is more efficient than classroom or seminar training. It ensures employees know important policies and procedures.
3- Client onboarding chatbots
Bringing on new clients can require lots of paperwork and back-and-forth. Onboarding bots speed this process up by interacting with new clients to collect documents and information.
The bots explain what the business provides in simple language new clients understand. The automated process reduces workload for sales teams and gets new clients up and running faster. This helps convert more sales opportunities.
4. Lead generation chatbots
When website visitors show interest, these bots start conversations to learn about their needs. The bots answer the visitor’s questions and collect contact info of promising leads for the sales team to follow up.
The bots allow salespeople to focus on the hottest leads instead of cold calls. The bots can also advertise demos and other offers to capture more leads.
5- Appointment booking chatbots
Customers can request appointments or meetings with a service provider at any hour of the day by chatting with these bots. The bots ask questions to learn what the appointment is for and available times.
After checking calendars, the bots instantly book and confirm appointments to avoid email tag. This automation makes it easier for customers to schedule appointments.
6- Persona bots
These bots take on a specific personality and expertise that website visitors find valuable. For example, a persona bot could pretend to be a doctor, stylist, or financial advisor.
Visitors can have conversations with the bots to get advice related to those roles as if they were chatting with a real person. Some businesses charge for this service. The bots build trust and revenue.